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Customer Support Specialist
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Full-time
- Sales Support is responsible for managing the order fulfillment process from quote to shipment.
- Critical tasks include (but not limited to): order entry, order management, customer support, complaint resolution, lead follow-up, pipeline management, and business development team support.
- Of significant importance is the management of the entire order fulfillment process across LIFE SCIENCE to ensure flawless execution on any orders/projects, and effective complaint resolution.
- Critical tasks include (but not limited to): order entry management, customer support, management of the entire order fulfillment process to ensure flawless execution on any orders/projects, and effective complaint resolution.
- Participate in training as it related to product lines, systems, corporate account, territory, and MLS strategies.
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