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Customer Support Specialist
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Full-time
- There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and VETS (just to name a few).
- We value our people so offer the typical benefits (401K, PTO, Medical, Dental) PLUS: Volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!
- The Customer Support Specialist is responsible for new and existing client set up and client maintenance.
- The Specialist is responsible for activities associated with Storefront set up, customer training, escalated customer issues, billing issues, and vendor set up.
- The Customer Support Specialist will own setting up the launch party with the customer and in facilitating it.
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