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Customer Support Engineer - Spanish Speaker - M - F 8AM - 5:30PM CT
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- The Customer Support Engineer (CSE) is responsible for responding to customer issues across our Wdesk and Wdata platforms.
- A CSE provides product information and resolves most administrative and product problems which our customers face.
- Customer Support: Support customers by providing technical and functional expertise over the phone, chat and case management.
- Work with Customer Success, Professional Services, and all tiers of support to solve problems or identify opportunities - act as the POC for support
- Nice to have, not required: Basic or Intermediate experience with database support or network security support
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