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Customer Support Engineer II - IT - Philadelphia
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- As a Customer Support Engineer II you are the first point of contact for all issues reported by both external and internal customers.
- Candidates need to have reasonable schedule flexibility and be aware that they may need to provide rotational after-hours support.
- Technical school certification preferred or equivalent of one (1) to three (3) years of relevant IT Help Desk or IT customer support experience.
- Must be able to obtain and maintain a valid gaming license as determined by the Maryland State Lottery and Gaming Commission for the position.
- Experience supporting Microsoft Technologies (Office 365, Desktop Windows 10, Server 2008, Server 2010, Active Directory, SCCM, MDM) or VMWARE server virtualization technologies preferred.
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