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Customer Support Engineer
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$80,000 - $120,000 a year
Full-time
- As a Customer Support Engineer, you will be the first point of contact for our customers, providing technical support and troubleshooting assistance via phone and email.
- Provide expert technical support for x86 computer hardware, including servers, GPUs, and networking equipment.
- Proven experience in a technical support or engineering role, preferably in the IT hardware industry.
- Solid understanding of network switch and router configurations.
- Strong scripting skills (e.g., Python, Bash) for automation and debugging purposes.
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