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Customer Support Coordinator
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- The Customer Support Coordinator (CSC) is responsible for providing and achieving outstanding customer service and total satisfaction to existing and prospective customers while building positive customer relationships to help enable development of new business opportunities.
- The CSC is the foundation for customer support providing a source for initial contact for customers.
- The CSC is responsible for customer order and quote management to include contract review, price analysis, delivery performance, and general reporting.
- Ensure contract review is executed in accordance with AS standards and local procedures in a timely fashion
- Liaise with Hub, Supply Chain Management (SCM), Project Manager (PM), and Factory departments to ensure that all activities are aligned with Trelleborg and the Customer’s KPIs
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