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Customer Support Associate
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$18 - $20 an hour
- Crisis Prevention Institute Inc. is the worldwide leader in evidence-based de-escalation and crisis prevention training, and dementia care services.
- Since 1980, we’ve helped train more than 15 million people within service-oriented industries including education, healthcare, behavioral health, long-term care, human services, security, corrections, corporate, and retail.
- We believe personal safety and security are the antidotes to fear and anxiety.
- The Customer Support Associate is a critical, entry-level role within the Customer Care team that delivers fast and accurate service to CPI’s Customers and Certified Instructors (CIs) via multiple channels.
- The Customer Support Associate’s emphasis is on delivering “effortless” customer experiences and the highest levels of first contact resolution (FCR).
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