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Customer Success (Support) Associate
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- We envision a world where anyone can achieve financial flexibility through rental property ownership.
- Azibo's investors are some of the best real estate tech and fintech investors in the world, including Silicon Valley Bank, Canaan Partners, QED Ventures, Khosla Ventures, and Camber Creek.
- Our team operates fully remotely, spread across the continental US. We have a 'home base' in San Mateo, CA where we gather semi-regularly in person to build rapport, have fun, and engage in strategic working sessions.
- Your day to day will consist of reviewing support tickets in Zendesk, identifying next steps and/or replying to customers via calls, chats and emails, escalating technical issues to the appropriate resources and follow up to ensure resolution.
- Experience in Fintech and/or start-ups is a HUGE plus!
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