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Customer Success Specialist - Bilingual Chinese, Online Ordering
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Full-time
- HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.
- The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business.
- You will perform general client success duties such as client audits across various marketing channels and working with supporting teams to ensure clients are set up for optimal performance with Menufy, whilst also heavily focusing on the adoption of our game-changing marketing tool (HungerRush 360 Marketing) within our clientbase.
- You will use your client success skills to build rapport with clients and become a valued partner to their business via your expert Menufy product knowledge and recommendations.
- This is a unique position as you operate in a hybrid role between client success and sales and is ideal for someone who wants to be at the forefront of an exciting, growing marketing solution.
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