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Customer Success Operations Manager
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Full-time
- Productboard is seeking a Customer Operations Manager to support the Customer Success, Services and Support teams by building and maintaining processes and systems, providing reporting and analytics, facilitating internal enablement, and supporting inter-team collaboration and communication.
- Tech stack: Gainsight, Vitally, Salesforce, Looker, Notion, Zendesk, Slack, Productboard, Google Drive, Zapier
- Team events, such as happy hours, off-sites, and retreats abroad
- With offices in San Francisco, Vancouver, Dublin, Brno and Prague, Productboard is backed by leading investors like Tiger Global Management, Dragoneer Investment Group, Index Ventures, Kleiner Perkins, Sequoia Capital, Bessemer Venture Partners, and Credo Ventures.
- In January 2022, we closed our $125M Series D round, which put us into the Unicorn category of companies, with a valuation of $1.7B.
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