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Customer Success Manager
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Full-time
- The role of the Customer Success Manager is to work with Varonis customers to drive retention, renewals, customer satisfaction, and growth.
- This is a high-profile, customer-facing role requiring excellent relationship management skills and technical acumen.
- The Customer Success Manager will work with business leaders to understand their needs, map Varonis' best practices to customer business requirements and drive value delivery.
- Responsible for the management of a portfolio of SMB/SME customer accounts to foster long-term business relationships that achieve early value for our customers and ensure timely renewals and revenue growth for Varonis.
- Develop effective Success Plans based on customers’ priorities and use cases and deliver them through proactive customer service and a high level of ownership that ensures timely renewals, high adoption of the platform, and revenue growth.
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