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Customer Success Manager
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- The Customer Success Manager is responsible for the global account, ensuring customer satisfaction and growing the account profitability as well as meeting revenue objectives.
- The Customer Success Manager will receive support from the Global Client Solutions team, among others.
- o Define project management, engineering, publishing and linguistic processes to be applied during production
- o Ensure compliance with the PMO Framework set of requirements
- o Support the customer in new technology deployment, process improvement and business growth initiatives
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