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Customer Success Manager
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- Customer Success Manager
- Manage Adoption Campaigns through regular updates of campaign objective in SFDC.
- Experience with VoIP technology, Contact Center technology and terminology including SIP, RTP, QoS, COS, and codecs preferred.
- Knowledgeable in advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred.
- Wellness programs including 1:1 coaching and meditation guidance
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