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Customer Success Manager
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- When you join Renaissance®, you join a global leader in pre-K–12 education technology.
- Establish clear, desired outcomes and markers for the customers within a Customer Success Manager’s assigned region.
- Analyze data daily to establish which customers to proactively contact and assist with implementation and/or using all purchased products with fidelity
- Build, add to, and use the Customer Success Manager playbook so that team members can understand our practices as the company grows and scales
- Assist in crafting resources and informative materials for other members of the Customer Success Management department
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