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Customer Success Manager
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Full-time
- Customer Success Manager
- CSM) to join our innovative and growing team in our mission to help organizations unleash the power of culture to drive brand growth.
- The Customer Success Manager will work to drive value for Collage members by leveraging the services and products included within Membership to support member needs and priorities (Member Offering Services include; Collage syndicated research, data tools, webinars, etc.)
- CSMs will be integral to onboarding members and responsible for executing against a plan to achieve Key Client Success Milestones.
- The CSM role is integral in driving high member satisfaction, utilization (self-servicing through our platform/tools), and strong retention rates.
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