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Customer Success Manager
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- Customer Success Manager
- The Amadeus Customer Success Manager empower our customers (Travel Sellers and Airlines) to unlock the most value of Amadeus solutions for a higher return on their investment and a more significant business impact.
- Depending on a customer's size, complexity, and strategic value to Amadeus, CSM can be assigned to one or multiple accounts.
- The CSM works hand-in-hand with the Account Manager.
- Ensure early adoption and usageSupport implementation team when sharing progress updates to key buyer / decision maker on implementation journeyLead final “go-live” meeting – with key administrators and decision maker post implementation to align on deployment goalsProactively check-in post launch discussing key data points and tactically problem-solve ways to boost adoption
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