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Customer Success Lead
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- Brokerage Complaint Resolution Specialist
- Calculated Hire is in search of a Customer Success Lead for our Fortune 100 Financial Services company.
- Participate in moderately complex support services in account management, operations, documentation, customer service and technical support.
- Identify opportunities for process improvement within the customer support functional area.
- Review basic or tactical routine technical issues or challenges that require research and evaluation, applications or services, product conversions, and new product development.
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