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Customer Service Supervisor / Human Resources Recruitment Coordinator
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- The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes.
- Facilitates communication and serving as a liason between the client’s circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
- Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
- Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
- Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
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