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Customer Service Supervisor
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- The Customer Service Supervisor is responsible for inbound and outbound calling queues supporting the Launch Servicing business unit.
- The Customer Service Supervisor will manage call times, call quality and staff scheduling.
- The Customer Service Supervisor will serve as the primary point of contact for internal and external escalations.
- Minimum of 5 years in a call center and/or consumer loan operations role
- Ability to review consumer loan documentation is preferred
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