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Customer Service Supervisor (4)
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Full-time
- Reviews daily printouts required by bank policy and procedure to prevent financial loss and monitor suspicious activity in accordance with BSA and other regulatory requirements.
- Monitors and analyzes customer transactions for any suspicious activities that may be in violation of the Anti-Money Laundering Program in accordance with BSA. Reports any finding to Branch Management, Security and Compliance.
- Ensures cash order or cash shipment is required by monitoring daily branch cash position and placing appropriate cash order.
- Assists in retrieving ATM deposits and adjusting account check holds to prevent financial loss and ensure appropriate credit to customer account in accordance with Regulation CC.
- Monitors and reconciles required general ledger accounts in accordance with policy and procedure.
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