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Customer Service Specialist II
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- REMOTE-required to be on site the first day for equipment set up.
- Customer Service Specialist II joining our team to provide support via the telephone and/or Internet to resolve routine issues and respond to customer inquiries.
- You will be answering inbound phone calls from Medicaid Providers for billing or enrollment.
- These calls are not scripted; there is knowledge to be learned to understand and help the providers with their Medicaid claims.
- Takes and processes transactions by telephone, internet and correspondence from customers and representatives
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