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Customer Service Specialist (Full Time)
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Full-time
- This entry-level customer service position is responsible for providing customer support activities for eCommerce customers through phone, e-mail, and chat regarding pre-sales, check out, billing, account management, returns, product inquiries, website technical guidance.
- Our Customer Service Specialist is passionate about serving as the customer's advocate not only in resolving issues but also in ensuring that the customer receives exemplary customer service.
- Greets customers via telephone to assist customers with website registration, order processing, product information, pricing, shipping information, and general eCommerce information.
- Works with courier companies over issues raised by customers with regard to either orders or returns.
- Amazing Employee Discount on everything from clothes to power tools to pet food.
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