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Customer Service Specialist Family Medicine (Full Time / Day Shift)
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Full-time
- POSITION SUMMARY: Provides complete and accurate patient scheduling, registration, insurance verification, ordering of tests and coordination of applicable screening, diagnostic, physician office and outpatient hospital services.
- Performs complete and accurate patient registration including but not limited to: walk in, check-in, and/or scheduled.
- Demonstrates ability to successfully adapt and perform during times of high volumes and/or high patient acuity.
- Demonstrates skill to service both hospital and physician office patients, as assigned.
- Effectively manages general patient complaints/concerns in a professional manner, escalating more complex issues to supervisor/manager as needed.
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