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Customer Service Specialist
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- Client Service Specialist
- WFH situation- Onsite daily to train for 2-3 months.
- The Client Service Specialist is responsible for performing day to day activities in the customer service department; answer/distribute incoming calls, process customer orders, provide information in response to customer inquiries, resolve customer complaints, support sales team while providing unparalleled customer service.
- Provide exceptional customer service to all clients: scheduling, follow up, delivery confirmation, release programs.
- Coordinate order management with the Customer, Planning, Shipping, and transportation when applicable.
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