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Customer Service Specialist
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- Customer Service Specialist
- Location: Windsor Mill, MD /Hybrid
- This role would be to support, receive, and respond to incoming customer cases to the Regional Distribution Engineering team.
- These cases consist of customer inquiries into frequency of electric service interruption, concerns around the cause of electric interruptions, materials from construction activities left on site, and cases or inquiries in which customers have engaged our external affairs teams, local representatives, or the Maryland Public Service commission (PSC).
- Strong communication skills, comfort in talking to customers on the phone occasionally, strong competency in Microsoft applications.
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