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Customer Service Specialist
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- Specific Skills needed: Type min of 35 wpm 10 key by touch Able to communicate via email or chat in professional manner Able to multi task.
- Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact.
- Properly document customer complaints and concerns immediately and facilitate satisfactory resolution.
- Communicate effectively with leaders including the Customer Service Supervisor & Manager.
- Participate in ongoing training and development to improve the knowledge and skill required to better serve our customers.
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