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Customer Service Specialist
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- Customer Service Specialists obtain this by; minimizing the loss of products by monitoring checkout orders and customer behaviors, troubleshoot, resolve, and/or de-escalate technical issues while regularly communicating with the Customer Service Manager regarding customer interactions, asset protection, and equipment.
- Assist Front End team with achieving all operations and sales objectives/goals for assigned area (e.g. contribution, budget, gross profit, productivity, inventory management, merchandising/signage, price checks/changes, promotions/contests, etc
- Ability to provide technical support through basic problem solving (e.g., reboots, paper and currency jams, product look up, EFT freezes)
- Engage in and encourage continuous improvement through ideas and innovation.
- Adhere to and enforce all government food safety and sanitation regulations, as well as all Company policies and procedures (e.g., processing, cleaning, rotating, etc
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