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Customer Service & Sales Manager
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$60,000 - $75,000 a year
Full-time
- Bi-lingual English and Chinese (Mandarin or Cantonese) must have.
- Responsible for personnel administration, staff development as well as the service-driven sales culture of branch banking.
- Collaborate with Branch Manager / Relationship Manager in support of prospect and customer calls to develop customer onboarding plan, including set-up of products and services.
- May register as MLO (Mortgage Loan Originator)- based on branch/market needs, to support loan inquiries, interview loan applicants, and assist with loan-related functions.
- Represent the bank by actively participating in outside civic/community affairs, business/ industry-related organizations, and other professional activities as appropriate.
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