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Customer Service Representative / inside Sales Representative - 1
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Full-time
- Help the branch build its sales including the new business component by helping to maintain house accounts through active Dealer communication of new product launches, services, supplies, prices, and new products sales and or discounts via outbound calls and in house counter discussions.
- Provide excellent customer service via walk-ins, phone calls and e-mails.
- Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee correct item(s) are ordered.
- Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed.
- Collaborate with the Branch Manager to determine the best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies.
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