MOLLY MAID of East Metro Milwaukee

National home cleaning franchise is currently looking for an outgoing, personable individual to help manage our house cleaning services in Milwaukee Metro Area. This is a full-time position working out of a professional office.. The role requires a professional individual who is outgoing and enjoys servicing customers and prospects; strong phone skills for receiving and making calls daily; conducting in-home estimates and inspecting while reinforcing quality metrics in the field.. Physically and mentally capable of performing the duties of Field Manager. Self-Motivated & Self- Reliant. Ability to communicate in English and Spanish with Spanish speaking employees

customer service representative

Customer Service Representative & EstimatorNational home cleaning franchise is currently looking for an outgoing, personable individual to help manage our house cleaning services in Milwaukee Metro Area. This is a full-time position working out of a professional office. We are looking for someone with 2-4 years in sales and customer service experience to help grow and retain customer base. The role requires a professional individual who is outgoing and enjoys servicing customers and prospects; strong phone skills for receiving and making calls daily; conducting in-home estimates and inspecting while reinforcing quality metrics in the field. This individual will have an impact on day-to-day basic activities to achieve company goals and objectives. Deliver high-level customer service by representing the brand, providing a value proposition and supporting the field and office staff to ensure top line growth.  Basic Experience:<ol><li>Sales</li><li>Customer Service</li><li>Coaching</li><li>Computer Skills, Data Entry</li><li>Phone Skills</li><li>Goal-oriented</li><li>Professionalism</li><li>Bi-lingual Spanish (helpful)</li></ol> Experience Requirements* Valid driver’s license with good driving record.                                                 * 2-4 years managing self and/or associates in a fast-paced environment preferred* Legally able to work in the United States* Physically and mentally capable of performing the duties of Field Manager* Willing to complete criminal background check in order to be bonded and insured* Detail and customer oriented* Act in best interest of owner, customers, office and field staff* Flexibility to work outside office and both day and early evening hours* Operate within company policies and procedures; create an environment that motivates associates to be successful Qualifications* Maintain professional appearance and demeanor consistent with the Molly Maid image* Properly use and maintain the Molly Maid vehicle* Strong and effective communication & organizational skills* Self-Motivated & Self- Reliant* Provide clear and concise feedback, and coaching when required* Work onsite, travel to local appointments & attend and participate in all staff meetings,* Courteous and polite with owner, employees and customers* Abide by all rules, regulations, and policies contained in employee handbook, safety manual, cleaning manual and employee agreement* Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint) * Ability to communicate in English and Spanish with Spanish speaking employeesCompensation is base salary plus bonus. Great work environment with people who care.

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