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Customer Service Representative Eligibility Specialist - Onsite Only
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$18 a year
Full-time
- Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs.
- Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs.
- Essential Duties and Responsibilities: - Perform managed care enrollment activities on the Welfare Management System (WMS).
- Review enrollment issues using WMS, eMedNY and other State Medicaid Data systems.
- The Eligibility Specialist is responsible for gathering information related to applications and changed for various public assistance programs in the State eligibility system ensuring that client service issues are resolved in a timely manner and in accordance with FSSA policies and procedures.
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