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Customer Service Representative
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$18 an hour
- Duration: 03 Months with possible extension/hire
- Under a significant level of guidance and direction, provides customer service for one client product.
- Uses prescribed guidelines to ensure good customer relations are maintained and customer claims and complaints are resolved fairly, effectively, and in accordance with client policies and procedures.
- Delivers quality service to clients via phone, email, chat, and other avenues
- Uses systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS
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