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Customer Service Representative
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Full-time
- Additionally, to be a liaison between customers, sales personnel, marketing, pricing and plant personnel regarding processing, follow-up and expediting of all orders from initial placement to actual delivery.
- With over 8,000 employees and 41 production sites, TC Transcontinental is a leader in the packaging and printing industry, as well as the top French-language educational publishing group in North America.
- Group Insurance (including health, life, disability, dental, and travel insurance)
- Expedition of orders through the manufacturing process from order entry to shipment of finished goods; includes but is not limited to issuing pull-ups, change orders, deviation requests, inventories, invoices, deductions, and bill-not-shipped authorizations
- Assist corporate credit with accounts receivable issues: investigate validity of deductions/overpayments upon internal notification, send appropriate requests for deduction/overpayment resolution and respond to customer invoicing inquiries
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