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Customer Service Representative
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Full-time
- Our verified audio & video intrusion detection system decreased the risk of false alarms and increases the likelihood of criminal apprehension.
- Our job duty is similar to those of a 911 emergency dispatcher.
- We must be attentive and perform procedures with a quick and accurate response as our industry is life safety.
- This full-time opportunity functions in our state-of-the-art 24/7 Alarm Monitoring Center as a Customer Monitoring Specialist working a 1st, 2nd, or 3rd shift schedule will include holidays and weekends.
- They are responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and ensuring customers are properly notified of events.
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