Upvote
Downvote
Customer Service Representative
Share Job
- Suggest Revision
Full-time
- In order to maximize customer satisfaction this job requires timely and accurate responses to requests for quotes, material planning, order entry, engineering holds, order changes, schedule sharing, order status, requests for Return Material Authorizations (RMA), and resolution of shipping and accounting issues.
- Initiate quote process in internal quoting system and complete phase gate checklist.
- Work closely with Operations, Engineering, and Quality to accurately give order updates and to resolve on time delivery and quality issues.
- Work with Site Management, Sales, and Production to ensure customer satisfaction, effective pricing strategies are in place, NPI execution, and business growth.
- Minimum of 2 years of Manufacturing or Printed Circuit Board (PCB) experience is required.
Active Job
Updated 21 days agoSimilar Job
Relevance
Active