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Customer Service Representative
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- Our client is a Fortune 500 Financial Services Company and they are hiring a Customer Service Representative!
- Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner
- Identify and assess customer needs, providing accurate and helpful information or solutions
- Follow up with customers to ensure resolution of issues and satisfaction with the resolution
- Stay updated on product features, pricing, promotions, and company policies to provide accurate information to customers
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