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Customer Service Representative
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Full-time
- Through our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs.
- Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers.
- They are the “face" of PLS. As such, they are accountable for delivering superior customer service.
- The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.
- Resolving customer complaints or referring complaints to the Store Manager for resolution
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