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Customer Service Representative
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- Novolex is a leader in packaging innovation, choice and sustainability.
- We manufacture products in paper, plastic and sustainable materials for the food, retail, health and industrial markets.
- Responsible for order management process in a fast paced office environment for assigned customer accounts that will allow you to build a working relationship with the buyers, including proactively solving issues, and clear/routine customer correspondence via email and/or phone.
- Understand and execute all steps of order entry/fulfillment process, as well as understand various product lines and types of customers in the AS400 system.
- Partner with internal teams, including: Sales, Inventory Management, Accounting, Graphics, Shipping, Quality, and other Manufacturing personnel.
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