Mr. Electric of Kissimmee

Benefits: Free uniforms Health insurance Opportunity for advancement Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services.. Recognized by Entrepreneur magazine among its “Franchise 500,” Mr. Electric franchisees provide these services to both residential and commercial customers.. As a Customer Service Representative, you are a key member of the team and represent Mr. Electric on support calls.. Exemplifying our code of values, you show respect and courtesy to all customers and employees.. You are self-motivated, energetic, and enjoy helping people.

customer service representative

Benefits:        Free uniforms      Health insurance      Opportunity for advancement    Established in 1994, Mr. Electric is a global franchise organization providing electrical installation and repair services. Recognized by Entrepreneur magazine among its “Franchise 500,” Mr. Electric franchisees provide these services to both residential and commercial customers. At almost 200 locations worldwide, each location is independently owned and operated. Our team of qualified experts lives our code of values of Respect, Integrity, and Customer Focus while having fun in the process!As a Customer Service Representative, you are a key member of the team and represent Mr. Electric on support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day day-to-day basis.Specific Responsibilities:Receive incoming calls in professional and courteous mannerAssign and direct electricians to appropriate customer locations; monitor the route and status to coordinate and prioritize their schedules; and provide them with information about orders, traffic, obstacles and requirementsPerform marketing and sales functions to sell additional work and earn businessComplete work orders, return customer calls, and respond to customer complaintsPerform other duties as needed which may include cross-training in related positionsSupport BookkeepingJob Requirements:Minimum two years admin experienceStrong written and verbal communication skills  Detail-oriented with strong data entry skillsPositive AttitudeTeam player who can work independentlyBenefits:  Benefits package varies by locationWe are actively interviewing for this position -

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