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Customer Service Representative
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Part-time
- A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
- Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary.
- They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow up with customers on the quality of the service technician provided during their service call.
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