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Customer Service Representative
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Full-time
- As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction.
- Ensure every customer experience is top notch in quality
- Handle incoming and outgoing customer calls and written correspondence in a professional, timely manner, ensuring follow up on all customer issues
- Take an active role in selling Graybar goods and services on inbound calls
- Coordinate customer service requests including order entry, pricing, expediting, billing, order maintenance, credit and claims
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