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Customer Service Representative
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Full-time
- Job Description:General Function / Summary:As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve.
- Our Customer Service Representatives are a front-line brand ambassador representing Check N Go or Allied Cash Advance, both part of the CNG Holdings, Inc., family of companies.
- Our Customer Service Representatives embody the company’s identity in behavior, values, and ethics in support of our mission.
- Escalate issues to the store manager,District Director of Operations (DDO), and corporate office if unable to resolve the issue directly with the customer.
- Performoutbound customer sales, courtesy, and collection calls in accordance with federal regulations, store operating procedures, and district or region volume expectations.
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