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Customer Service Representative
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Full-time
- We're in the midst of an incredible multi-year digital transformation that's set to revolutionize the industry.
- Making outbound follow-up calls to customers, and providing certain support services to the Collection teams.
- As needed, make outbound follow-up calls to customers regarding requested account information.
- Provide certain support services to collection team members, including auto-pay enrollment, credit reference updates, or account inquiry callbacks.
- Adherence to CIG policy and procedures which will include regulatory compliance at the federal and state levels.
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