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Customer Service Representative
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Full-time
- American Marine Express Inc. is a customs-bonded common carrier located in Cleveland, OH. We are dedicated to customer service and driver satisfaction, offering a range of transportation services including intermodal drayage, local/regional cartage, and over the road trucking services.
- Our secure, Cleveland yards strategically located close to CSX Railroad and Norfolk Southern Railroads provide excellent short-term storage for international container shipments.
- This is a full-time on-site role for a Customer Service Representative.
- The Customer Service Representative will be responsible for providing exceptional customer service, handling customer inquiries and issues, processing rate quotes and work orders, ensuring customer satisfaction and a positive customer experience.
- The role will involve interacting with customers via phone and email.
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