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Customer Service Rep - Remote - Jacksonville (MUST LIVE within 1 HOUR of JACKSONVILLE, FL)
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- The primary responsibilities will be to respond to incoming calls or chats as well as make outbound calls regarding Federal Student Aid (FSA) Loan Servicing.
- This is a remote position, but you must live within 1 hour of Jacksonville, FL and be willing to work onsite for up to one week.
- citizen - Must be able to pass a criminal background check - May be required to work scheduled holidays, overtime, and weekends - Must be able to effectively read a prepared / written script out loud - Cannot be in default on any federal student loans *Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
- Obtaining and Maintaining a PIV-I card is a requirement of this position.
- PIV-I cards must be picked up in person.
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