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Customer Service Rep I
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- These positions are Work at Home/Remote where candidate will need to reside in Florida service territory.
- The CSR role will be responsible for complying with Public Service Commission, tariffs and company rules and regulations.
- The CSR will hold our Standards of Performance as a priority in all aspects of work: Safety, WOW, Presentation, Results Oriented
- Handling customer service inquiries from walk-in and call-in customers as well as email requests when applicable with a professional and friendly attitude and within contact center guidelines.
- Ability to work at multiple locations which may require some travel and extended hours as well as, support additional hours in an emergency situations/storm preparation/restoration efforts.
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