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Customer Service Rep
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- Hadrian was the first manufacturer to powder coat toilet partitions and has continued to embrace new technologies and materials in order to offer architects, designers and end-users more flexibility in design.
- Hadrian's wide range of toilet partition products includes; powder coated metal, stainless steel, embossed stainless steel, and solid plastic.
- Working within a team environment, the CSR is responsible for: producing layout drawings based on construction drawings & specifications using the company's' in house software, quoting & ordering projects, order management via JD Edwards ERP, managing customer accounts and promptly & effectively responding to inquiries & responding to & trouble-shooting product specific technical questions.
- Proficiently navigates and maintains data in the JD Edwards ERP system to obtain order specific information about order status, ship dates and to process cases, credits & RMA
- Order management via JDE & PCN (company's' in house software) from order entry to post-shipment, including custom order entry.
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