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Customer Service Professional - Inbound
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- EMS|MC offers full-service revenue cycle management solutions and is the largest billing services provider focused exclusively on emergency medical services in the U.S. We offer services from software to hardware to billing services and everything in between.
- For over 25 years, our high-quality service, results and customer-centric approach have set the standard in professional EMS billing.
- Identify each caller's needs and determine the next appropriate action, which may include clarifying charges/payments, collecting, adding, updating, and filing insurance, resolving complaints, and/or notifying
- Accurately document each call and the outcome in Rescue Net Billing in an efficient, clear, and concise manner.
- Maintain required turnaround time as dictated by process or client
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