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Customer Service Professional
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Full-time
- Support the Customer Service Manager in addition to the Vice President of Customer Engagement in carrying out the responsibilities of the Customer Service Department in an efficient and accurate manner.
- Understand the customer service process (K3) and the key activities generated within the process.
- Contact Customer prior to an audit and verify basic data information and create Sales Order
- Maintain an accurate database of client contacts and related account data
- Document all communications with client and auditor in dynamics database.
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