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Customer Service Manager
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- Jobs for Humanity is partnering with Genuine Parts Company to build an inclusive and just employment ecosystem.
- Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals.
- Supervises the keeping of records within a company standard system of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Resolves customers' ordering, shipping and billing complaints by performing activities to resolve the problem.
- 4 years + of relevant experience with customer relations, customer service and accounting / back office with increasing levels of responsibility.
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